If you visit our website www.thefunshop.com.na, you accept these conditions. Please read them carefully.
General Terms & Conditions of Use
The Fun Shop
The primary purpose of The Fun Shop is to assist clients, potential clients and website visitors of The Fun Shop to purchase party and related products. The Fun Shop sources thousands of products from many different suppliers and displays them on this website. All products displayed on the Website are made available for you to order unfortunately; it is not possible to keep stock of every item. Please view the Product Availability section.
Purchasing through The Fun Shop
Any items purchased from The Fun Shop are made pursuant to a shipment contract. The risk of loss and title for such items passes to you upon our delivery to the carrier. Should any item shipped by The Fun Shop be returned, having not reached its intended destination due to an incomplete or erroneous address or other postage problem, we reserve the right to contact the Customer / User to confirm their shipping details, and charge the Customer / User an appropriate amount for postage and handling in order to recoup both the time and physical cost of sending an item multiple times. Upon receipt of this additional postage and handling fee, the item will be re-shipped to the Customer / User's nominated address.
Where discounts are applicable (through the use of discount codes and special offers), discounts are available only at the time of purchasing. It is not The Fun Shop policy to refund discounted amounts after a purchase has been made. We reserve the right to decide on an appropriate course of action should there be an error in processing the discount (particularly if this error is made by the User). In these instances, we may choose to either credit the difference between the discounted price and amount paid for an item to a future purchase to be made by the User, or any other course of action The Fun Shop deems appropriate in the circumstances.
The Fun Shop acts as a catalogue of thousands of products which are sourced from many different suppliers. All products displayed on thefunshop.com.na are made available for you to order however; it is not possible to keep stock of every item. All the items we have listed on our site are from our suppliers and are dependent on stock availability at the time your order is placed. We will email you the sales orders (quote) within 24-48 hours of receiving your order, unless the order is placed late on a Friday afternoon, over the weekend or on a public holiday, in which case we will revert back to you on the next working day. If you have not heard back from us in 24 hours please email us or phone us so we can confirm your email address. Unfortunately on the odd occasion it may happen that between the time we confirm stock availability and the time the order is paid, an item may become sold out. In this case we will inform you as soon as possible and will refund you for the item. The Fun Shop will take all reasonable efforts to supply the goods that have been ordered, but will not be liable for items which are out of stock from the supplier.
The price of each product is displayed below the product. In the event of a special offer, the discounted price will reflect on your sales order. Prices are subject to change without notice. If an order is placed before a price increase the lower price will be honored as long as the order is paid within 48 hours of receipt of the sales order. All products are sold in sealed packs. The pack size of each product is the minimum quantity that can be bought of that product, this is the price displayed on the site. We will take all reasonable efforts to maintain correct prices on the website and sales order. However, should errors occur or items are offered at incorrect prices, The Fun Shop will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid. Errors and Omissions Excluded
The delivery cost is dependent on the area where the delivery is required. If the order is to be delivered in Swakopmund the delivery fee is approximately N$ 60.00 to the door, other areas in 40km range from N$75.00 – N$145.00 to the door.
Once proof of payment is received, we pack the parcel and organize the courier to your home town. Courier charges are billed to you direct by the courier company of your choice.
Parcels deliver via Courier services are usually received the next day. North West and North East of Namibia the parcels usually take two days from the afternoon of pick up. We generally use Coastal Couriers, Formula and Hardap Freight. Please remember when choosing Nampost that items will generally take two days or longer as items first go to Windhoek and get dispatched to the different regions from there.
Payments may be made via EFT or Bank deposit. Payment must be made within 48 hours of receipt of the sales order. If payment is made after 48 hours the sales order is no longer valid and the order may be subject to changes in stock availability as well as price changes. The exact amount must be paid. Please use your The Fun Shop order reference number sales order number or account number. If any other references are used this could lead to a delay in processing your order. Orders will only be processed with a proof of payment.
All orders must be paid in full before they are processed. We do not accept payments by cheque!
For payments in installment, please see our Laybuys section
Agreement of Sale
Placing an item in the shopping basket does not constitute an agreement of sale between The Fun Shop and the user. We will not be held liable if such items are not available when the order is completed later. We will remove such an item from the sales order if no stock is available. An agreement of sale between The Fun Shop and a user only comes into effect if and when a deposit of an electronic transfer or bank deposit is received and only if such payment is received within 48 hours of sending the sales order.
The Fun Shop reserves the right to refuse to accept and/or execute an order without reason. The Fun Shop also reserves the right to cancel orders in full or in part as circumstances dictate. The Fun Shop shall only be liable to refund monies already paid by the user. We will take all reasonable efforts to maintain correct prices on the website and sales order. However, should errors occur and items are offered at incorrect prices, The Fun Shop will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid.
Online Shopping Returns/Refund Policy
The Fun Shop endeavours to accurately display all our products online, if you have received a product which is different to the product displayed online we will collect the item from you and will make a reasonable effort to exchange the product. If replacement is not possible, we will refund the purchase price of the product.
If the product has been displayed accurately and you no longer want the product once you have received it, you may return it at your own cost within 7 days, and we will gladly exchange it for you. Products will only be exchanged if they are unused and in their original packaging.
For Refunds on products no longer wanted or needed the following handling / restocking fee applies:
Up to 2 days of purchase – no handling / restocking fee applies
2 – 7 days after purchase – 5% handling / restocking fee applies
From 7 days to 30 days after date of purchase – 10% handing fee applies
(We accept the return of products only within a maximum period of 30 Days from date of purchase provided they have not be used or played with and are in the original packaging.
The amount paid for the items shall be refunded in the same manner as it was originally paid)
Please note that depending on your bank, it may take an additional 2-10 business days for the amount to reflect on your account.
- All exchanges and returns will be inspected. Those items not in pristine condition will be discarded with no exchange or refund applied.
- All original packaging must accompany your exchange or return (including hair net, tags, tissue paper, and inserts).
- Unwanted Loose Balloons can unfortunately not be exchanged or returned.
- Wig accessories (such as wig liners, foam heads, and color rings) are Final Sale and CANNOT be exchanged or returned.
The Fun Shop takes care to pack all orders carefully and to minimize damages as much as possible, if on the rare occasion that a product is damaged in transit please contact us to arrange a replacement of the product. In the event where the package was packed securely and labeled to be fragile - please take up the courier charges and value of the original product with the courier company chosen. The Fun Shop cannot be held responsible in the event where the products were packed securely and arrived damaged.
(Please see the Rental Terms & Conditions for refunds and returns on Rental Items)
In general thefunshop.com.na will not sell or rent your personally identifiable information to anyone.
The Fun Shop treats all information passed to it with the utmost care and respect and recognises the importance of protecting your privacy. The data entered on your Order form may be stored and used for individual customer care, and to process orders, and from time to time we may contact you with information that may be of use regarding products, promotions and special offers. Please let us know if you do not wish to receive such mailings from us by emailing us at firstname.lastname@example.org.
Advertising, Links to Other Websites and Offers
This Site may contain hyperlinks and other pointers to Internet websites operated by third parties for the convenience of users and members. The linked websites are not controlled by The Fun Shop, and we are unable to control the contents of any such linked website. Consequently, The Fun Shop does not accept any responsibility for the contents nor does it specifically endorse those contents. Users and members link to any such website and use or rely on such website entirely at their own risk.
The Fun Shop may from time to time accept banner and other forms of advertisement on this Site. Any such banner or other advertisement or link should be understood to be a paid advertisement and not an implicit or explicit endorsement by The Fun Shop of the content or use of that linked site. Users and members are referred to the linked website for all information in relation to that website.
Some advertisements contain representations or offers by the advertiser which can be accepted by linking to the advertiser's website and executing the relevant transaction. Such offers are made solely by the advertiser, not by The Fun Shop. Further, the advertiser is solely responsible for fulfilling any representation or offer made.
Intellectual Property Rights
All information, text, material, graphics appearing on this Site from time to time ("Content") are subject to Copyright © The Fun Shop unless this Site expressly indicates to the contrary. As such, the Content is protected by Namibian and international copyright and trademark laws.
The Content on this site is updated periodically. Users are not entitled to modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this Content in any way unless expressly authorized by this Site or unless the written permission of The Fun Shop has first been obtained.
User License to The Fun Shop
A user or member who places any information or other material on this Site (including by posting messages, uploading files, inputting data or engaging in any other form of communication), grants to The Fun Shop a perpetual, non-exclusive, royalty-free, irrevocable, unrestricted, worldwide license to use, copy, sub license, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display the information or material or any part of it.
This license includes the right to exploit all proprietary rights in any such information or other material including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide.
The Fun Shop reserves the right to limit or discontinue the functionality of the site. While we strive to continuously be online, we cannot exclude cases in which the page may be unavailable for a few moments. In rare cases this may cause data loss.
This agreement will be governed by and construed in accordance with the laws of the Republic of Namibia. Users and members irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Namibia. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.
All rights not expressly granted herein are specifically reserved.